Once we receive and inspect your return, we will process your refund and apply the amount to your original payment method. Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or card provider.

Yes, we offer exchanges for items that are defective or damaged. If you need to exchange an item for the same product, please email us at sales@anoraexpress.com and provide details of the issue. We will assist you with the exchange process.

Yes, our Refund and Returns Policy outlines any specific items that are non-returnable. Generally, all items must be in their original condition, unused, and in original packaging to qualify for a return. Please refer to the policy for further details.

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