At Anora Express, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: This includes your name, email address, phone number, shipping and billing address, payment details, and any other information you provide when making a purchase or contacting us.
• Non-Personal Information: This includes browsing history, IP address, device information, browser type, and other details related to your interaction with our website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including sending order confirmations and tracking details.
• Improve our website, products, and services based on your preferences and browsing patterns.
• Provide customer support, respond to inquiries, and address any issues you report.
• Communicate with you about promotions, special offers, and other information that may be of interest to you. You may opt out of these communications at any time.
• Comply with legal obligations and protect our rights and the rights of our users.

3. Sharing Your Information

We respect your privacy and only share your personal information with trusted third parties in the following situations:

• Service Providers: We may share information with third-party service providers who help us with payment processing, order fulfillment, website hosting, marketing, and other services. These providers are contractually obligated to keep your information secure and use it only for the services we’ve requested.
• Legal Requirements: We may disclose your information if required by law, in response to a legal request, or to protect the rights, property, or safety of Anora Express, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the relevant third party, with the assurance that your privacy will continue to be protected.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences, provide relevant content, and improve site functionality.

You can choose to disable cookies through your browser settings. However, this may affect certain features and functionalities of our website.

5. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Although we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Withdraw your consent to the processing of your information, where applicable.

To exercise any of these rights, please contact us at sales@anoraexpress.com.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child, we will take steps to delete such information promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our website following any updates constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions, concerns, or feedback about our Privacy Policy or how we handle your personal information, please contact us at:

Email: sales@anoraexpress.com
Address: God is Great Plaza, 15 Simbiat Abiola Way, Ikeja, 100271, Lagos, Nigeria