Samsung is making it easier for Galaxy users to manage their devices. The company has added a new Warranty and Care hub to One UI 9.

The new hub brings several support tools into one place. Users can check their warranty, run device tests, request repairs, and contact Samsung support.

For now, Samsung offers the feature on its latest foldable phones. These include the Galaxy Z Flip 8, Galaxy Z Fold 8, and Galaxy Z Fold 8 Ultra.

Samsung also plans to bring the feature to more Galaxy devices as One UI 9 rolls out.

A New Home for Samsung Device Care

Phone problems can be frustrating. Finding the right solution can also take time.

Samsung wants to make that process easier with its new Warranty and Care hub. Users can find the new feature inside the Settings menu.

The hub puts several important support tools in one place. You no longer need to search through different apps or websites for basic device support.

You can use the hub to check your warranty status. You can also run tests and get help with common problems.

The feature can also manage information from other Galaxy products. These products can include the Galaxy Watch, Galaxy Buds, and Galaxy Tab.

This will help people who own several Samsung devices. They can access information about their products from one central location.

Built-In Diagnostics Help Find Problems

One of the most useful parts of the new hub is its diagnostic tool.

The tool checks several parts of your Galaxy device. It can test the battery, charging system, sensors, touch screen, and connectivity.

This can help you find the cause of a problem before visiting a repair center.

For example, your phone may have trouble charging. Instead of guessing what caused the issue, you can run a diagnostic test.

The system can then suggest possible solutions.

If the test finds a serious problem, you can also request professional help.

This approach could save users time. It may also prevent unnecessary trips to a repair shop.

Request Repairs From Your Phone

Samsung has also connected the hub to its repair services.

If your phone needs professional attention, you can use the hub to request a repair. You may also be able to book an appointment at a Samsung-authorized service center.

In some cases, Samsung can provide remote support. This means you may not need to visit a service center for every problem.

The process should make device support easier for Galaxy users.

You can first check the device yourself. If the problem continues, you can then contact Samsung for help.

This creates a simple path from diagnosis to repair.

Bixby Can Help With Troubleshooting

Samsung has also added Bixby to the support experience.

Bixby can provide a more conversational way to troubleshoot your device. Instead of reading through long support pages, users can interact with the assistant.

For example, you could ask for help with a charging problem. Bixby can then guide you through possible solutions.

This could help people who do not have much technical knowledge.

However, the feature’s usefulness will depend on how well Bixby understands each problem. It will also need to provide clear and accurate solutions.

Still, the integration shows Samsung’s growing focus on AI-powered support.

Check Estimated Repair Costs

Repair costs can be a major concern for smartphone owners. Samsung is addressing this issue with repair cost estimates.

The Warranty and Care hub can show estimated repair costs for your device. It can also show prices with and without Samsung Care+.

This gives users a better idea of what a repair may cost.

For example, a damaged screen can be expensive to replace. Knowing the estimated price can help you decide whether to repair the phone.

It can also help you avoid unexpected costs.

Keep in mind that the final repair price may change. The cost can depend on the damage, location, device model, and service center.

The prices shown in the hub should therefore serve as estimates.

The Feature Is Not Limited to One Device

The Warranty and Care hub does more than support the phone you are using.

It can also show information about other Galaxy products linked to your Samsung account.

This could include Galaxy Watches, Galaxy Buds, and Galaxy Tabs.

That makes the feature more useful for people with several Samsung products.

Instead of checking each device separately, users can manage their Galaxy products from one location.

Samsung could expand this feature even further in future One UI updates.

More Galaxy Phones Should Get the Feature

At the moment, the Warranty and Care hub has limited availability.

Samsung introduced it with its newest foldable phones. These include the Galaxy Z Flip 8, Galaxy Z Fold 8, and Galaxy Z Fold 8 Ultra.

Owners of older Galaxy phones may not see the feature yet.

Samsung is expected to expand the hub to more devices as One UI 9 becomes available.

This wider rollout could make the feature a standard part of the Galaxy experience.

If Samsung adds it to more phones, millions of users could gain access to the same support tools.

Samsung Brings Back Its AI Guinea Pigs

Samsung is also using a familiar face to promote the new feature.

The company’s AI guinea pigs have returned in its latest advertising campaign.

Samsung first introduced the unusual characters during Galaxy Unpacked. The AI-generated guinea pigs quickly attracted attention online.

Some viewers liked the playful idea. Others criticized Samsung for using AI-generated animals in its advertising.

The guinea pigs now appear in several new scenes.

They drop phones down aircraft stairs. They travel through King’s Cross Station. They also appear in Samsung repair shops.

The campaign uses humor to show how Samsung wants customers to handle phone problems.

The unusual characters may not appeal to everyone. However, they have certainly helped Samsung create memorable advertising.

Why the New Hub Matters

The Warranty and Care hub may not be the most exciting One UI 9 feature. However, it could become one of the most useful.

Smartphones have become complex devices. When something goes wrong, many users do not know what caused the problem.

A phone may have a battery issue. It could also have a charging problem or a software bug.

Samsung’s diagnostic tools can give users a starting point.

The hub can also guide users toward a solution. If the problem requires professional help, users can request a repair.

This creates a much simpler support process.

Instead of searching online for answers, Galaxy owners can start with the tools already built into their phones.

A More Connected Galaxy Experience

Samsung is also building a stronger connection between its devices.

The Warranty and Care hub can display information about multiple Galaxy products. This gives users one place to manage their devices.

The approach could become even more useful as Samsung expands the feature.

Imagine being able to check the health of your phone, watch, earbuds, and tablet from one dashboard. Samsung could eventually turn the Warranty and Care hub into a complete device management center.

For now, the feature remains focused on warranty, diagnostics, repairs, and support.

What Galaxy Users Should Expect

Samsung’s new Warranty and Care hub is a practical addition to One UI 9.

It gives Galaxy users quick access to important support tools. Users can check warranty details, run diagnostics, estimate repair costs, and request support.

The built-in diagnostics could be especially helpful. They can help users understand device problems before they visit a repair center.

Bixby also adds a conversational support option. Meanwhile, repair estimates can give users a better idea of potential costs.

Samsung currently offers the feature on its newest foldables. However, more Galaxy devices should receive it as One UI 9 expands.

For Galaxy owners, the biggest advantage is convenience.

When something goes wrong, you now have one clear place to start. Open Settings, find Warranty and Care, and let your Galaxy phone help you find the next step.